WEBINAR ON
Transforming PacBio’s Business with a Seamless Customer Experience
Learn how a leading Biotechnology giant leveraged Salesforce’s B2B Commerce and CPQ solution to revolutionize customer engagement, streamline order management, and enhance omnichannel quoting.
Register below to view the full webinar.
RafterOne & Salesforce
Transforming PacBio’s Business with a Seamless Customer Experience
PacBio’s digital transformation journey demonstrates how Salesforce B2B Commerce and CPQ can revolutionize customer engagement, streamline order management, and enhance omnichannel quoting.
What you will learn:
How unified digital platforms can improve purchasing and customer engagement in the life sciences sector.
The benefits of automated order management and streamlined quoting processes, including reduced manual effort and enhanced accuracy.
How an online storefront provides easy access to inventory and self-service capabilities for subscription and order management.
How issues with shipping rules and sales processes can be resolved effectively.
The ways omnichannel quoting and automatic creation of contracts and renewal opportunities can be utilized while maintaining visibility into customer preferences and subscription data.
Webinar by:
Natalija Pavic
Sr. Product Marketing Manager,
Salesforce
Jason Rieckewald-Schmidt
Advisory Solutions Director
RafterOne
Cameron McKenzie
Vice President of IT
Pacific BioSciences
Register To Watch The PacBio Webinar!
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